Privacy policy of https://b2b2c.mloun.site/
Updated on: July 24, 2022
introduction
Welcome to use our products and services! We are well aware of the importance of personal information to you, and your trust is very important to us. We will strictly comply with the requirements of laws and regulations, take corresponding security protection measures, and strive to protect the security and controllability of your personal information. Based on this, the e-sea service provider (or “we”) formulates this e-sea privacy policy (hereinafter referred to as “this policy” / “this Privacy Policy”) to help you fully understand how we will collect, use, share, store and protect your personal information and how you can manage your personal information in the process of using our products and services, so that you can better make appropriate choices.
Before you start using our products and services, please be sure to carefully read and understand this policy, especially the terms marked in bold / bold underline, to ensure that you fully understand and agree before you start using. We will try our best to explain the professional vocabulary involved in this policy to you in simple and popular expressions for your understanding. If you have any questions, comments or suggestions about the contents of this policy, you can contact us through the contact information at the end of this policy.
You agree that the privacy policy means that you have understood the functions provided by the application and the necessary personal information required for the function operation, and given the corresponding collection and use authorization, but it does not mean that you have separately agreed to enable additional functions and process non essential personal information. We will separately ask for your consent according to your actual use of relevant additional functions, processing non essential personal information and processing sensitive personal information.
This privacy policy will help you understand the following:
1、 Scope of application
2、 Information collection and use
3、 Provide external information
4、 Your rights
5、 Storage of information
6、 Policy update
7、 Protection of minors
8、 Contact us
Appendix: relevant definitions
1、 Scope of application
This policy applies to all products and services provided to you by the service providers of ECNs in the form of websites, clients, applets and new forms with the development of technology. If we and our affiliated companies use the products or services of yichouhai.com (such as logging in with the account of yichouhai platform) in our products or services, but there is no independent privacy policy, this policy is also applicable to this part of products or services. If we and our affiliated companies have separate privacy policies for the products or services they provide to you (such as shopee Privacy Policy), the corresponding products or services shall be subject to the corresponding privacy policies.
In addition to the relevant information collection and use activities described in this policy, this policy does not apply to other services provided by e-sea sellers and other third parties to you, and other services apply to the rules for the collection and use of personal information that they separately explain to you. For example, when you join a member of a seller or brand, such seller or brand will apply the rules specifically explained to you for the use of member information.
2、 Information collection and use
When you use our products / services, we need / may need to collect and use your personal information, including the following two types:
1. In order to provide you with the basic functions of our products and / or services, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and / or services normally;
2. In order to provide you with additional functions of our products and / or services, you can choose to separately agree or disagree with the information we collect and use. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the function effect we intend to achieve, which will not affect your use of our basic functions.
We would like to remind you that we are committed to creating a variety of products and services to meet your needs. Because we provide you with many kinds of products and services, and different users choose to use different specific products / services, so the basic / additional functions and the types and ranges of personal information collected and used will be different. Please refer to the specific product / service functions.
The specific functional scenarios we will provide you include:
（1） Help you become our member and account management
1. Basic membership services
We provide services for you based on the account of easy sea platform. In order to create an account of the easy sea platform, you need to at least provide us with your mobile phone number, the member name and password you intend to use. If you refuse to provide the above information, you will not be able to register the account of easy sea platform, and you can only use browsing and search services.
We will determine your current level according to your account usage of the easy to sail platform and the account level calculation rules set by the platform, and provide you with the basic rights and interests corresponding to the corresponding account level.
2. Additional member services
Special membership rights: if you choose to fill in your real name, gender, date of birth, residence, nickname, avatar, we can provide you with membership privilege services. The nickname and avatar you set will be displayed publicly.
Authorized login: we may provide your account information (avatar, nickname and other information prompted on the page) to a third party with your separate consent, so that you can easily register the third party account or log in directly from the third party. In addition, we may obtain your third-party account information from a third party according to your separate consent, and bind it with your Taobao platform account, so that you can directly log in and use our products and / or services at the third party. We will use your relevant information within the scope of authorization that you separately agree.
If you already have an easy sea platform account, we may display your above personal information in the easy sea platform service, as well as the operations you perform on the easy sea platform or in the products and services associated with the easy sea platform account (you can use the products or services provided by us and / or associated companies through the easy sea platform account on our website or the link portal provided by the client or other product / service portals), Including the centralized display of your personal data, preferential rights and interests, and trading orders through the account of the easy sea platform. We will respect your choice of easy to sail platform services and Taobao platform account settings.
3. Authentication
In order to meet the relevant legal provisions and regulatory requirements, ensure the authenticity of users’ identities, achieve anti fraud and other risk control, and ensure the security of systems and services, we need to collect your relevant information for authentication when you use specific services / functions, such as:
[retrieve account] when you use the function of “retrieve easy access account”, we may collect your identity information, including your real name and ID number, to confirm your identity and help you retrieve the easy access platform account.
[account enhanced protection] when you use the account enhanced protection function, you can choose to submit facial recognition information or voiceprint to enable face scanning verification and voice verification. Refusing to provide the above sensitive personal information will only make you unable to use the corresponding functions, but will not affect your normal use of other functions.
[real name / real person authentication] Based on the necessity of realizing special types of goods or services transactions, applying for member roles with additional identity authentication requirements (such as sellers, content creators) and other scenarios that need to verify the true identity of users according to law (including protecting the rights and interests of minors according to law, combating telecommunications network fraud, withholding and paying personal income tax, and identifying relevant subjects in administrative law enforcement or judicial proceedings), You need real name or real person authentication. In order to achieve the purpose of authentication, you need to actively provide relevant real identity information (name, certificate number and other certificate information or facial recognition information, which may vary according to the actual situation, subject to the prompt on the page) and authorize us to conduct information verification through the national authoritative and trusted identity authentication institution, or authorize us to obtain the necessary authentication information of your binding Alipay account from Alipay company, and we will record it according to law Save the certification information and certification results, which are only used for the purpose of certification or other purposes specified by laws and regulations, and will not be used for other purposes without your express authorization. In addition, when you participate in promotions and interactive activities on the platform, we need to inquire Alipay about the real name authentication status of your bound Alipay account to verify your basic participation conditions and ensure your activity experience.
（2） Show you information about goods or services
In order to show you the information of goods or services, including your access footprints and historical search, we will collect and use your browsing and search records when visiting or using the website or client of the easy sea platform. We will combine the legally collected device information, service log information, and other information authorized by you to predict your preference characteristics through the algorithm model. Based on your preferences, we will push you commercials and other information that you may be interested in in in e-sea and other third-party applications, or send you commercial SMS. Based on the statistical analysis of the hot spots, trends and trends of easy to go platform users browsing and searching for goods or services, we will also use the sorting and selection algorithm to form a list of relevant selections and recommend it to you.
Personalized recommendation and retrieval algorithms will predict your preference characteristics based on the model, match the goods, services or other information you may be interested in, and sort the goods, services or other information displayed to you. We will give real-time feedback on the recommendation model according to your browsing behavior in the process of using the product, and constantly adjust and optimize the recommendation results. To meet your diverse needs, we will introduce diversified recommendation technology in the sorting process, expand the recommended content, and avoid excessive concentration of the same type of content.
At the same time, we strive to protect your privacy experience through the following measures:
1. If you want to delete your browsing and search records, you can choose to delete them in “my easy sailing – footprints” and “search box – Historical Search”;
2. If you don’t want to accept the commercial advertisement we sent you, you can unsubscribe or close it by replying to the message prompt or other methods provided by us;
3. If you need to check the sorting that is not specific to your personal characteristics when using the on-site search service provided by us, you can click “filter” on the search results page and select “sales volume”, “price” and “general sorting” to set;
4. If you don’t want to see the goods or services we recommend to you on the home page or on the payment completion page, you can choose to block the category of similar goods or services according to the prompt in the pop-up window that appears later by long pressing the picture of the recommended goods or services;
5. If you want to manage the personalized advertisements we send you, you can set them in “my easy going – Settings – privacy settings – advertisement management”. (click to manage personalized advertisements)
6. If you want to manage the personalized content we push to you, you can set it in “my easy to go – Settings – privacy settings – recommendation management”. (click to manage personalized recommendations)
（3） Provide you with the functions of collection, additional purchase, follow-up and sharing
In the process of browsing our website or client, you can choose to collect the goods and / or services you are interested in, add them to the shopping cart, establish a follow-up relationship with the merchants / brands / other members you are interested in, and share the product / service information with third parties through the functional components we provide. In the process of using the above functions, we will collect service log information including the records of your collection and adding shopping carts, follow-up relationships, and sharing history to realize the above functions and other purposes we explicitly inform.
You can view or manage your collection and additional purchase information in favorites and shopping cart.
（4） Help you complete the order and order management
When you order specific goods and / or services in our products and / or services, we will generate an order for you to purchase the goods and / or services through the system. During the order placing process, you need to provide at least your consignee’s name, receiving address and consignee’s contact number. For some special types of goods and services, you also need to provide other information necessary for the goods or services. For example, when cross-border transactions are involved, you need to provide your identity document information to complete customs clearance.
At the same time, the order will contain the information of the goods and / or services you purchased, the specific order number, the creation time of the order, the amount you should pay, and your remarks. We collect this information to help you successfully complete the transaction, ensure the safety of your transaction, facilitate your inquiry of order information, provide customer service and after-sales service, and other purposes we clearly inform.
You can order goods and / or services for others through ECNs. You need to provide the aforesaid personal information of the actual consignee and ensure that you have obtained the consent of the actual consignee.
In order to facilitate you to understand, query and manage the order information, we will collect the order information generated during your use of our services for display and management.
You can fill in / select additional information including other contact numbers and receiving time to ensure the accurate delivery of goods or services.
You can view and manage your order information through “my order”.
（5） Help you complete the payment
To complete the order payment, you need to bind your Alipay account and select the payment method. We will share with Alipay through the Alipay software tool development kit (hereinafter referred to as “SDK” in this policy) embedded in the website or client and other secure ways your account member name of the easy to sail platform, the corresponding Alipay account member name, order payment related information, order security related equipment information and other necessary information required by anti money laundering laws. If you choose other financial institutions to provide payment services for you, we will also share the necessary information of your bank card payment, including the bank card number and validity period, with the corresponding financial institutions you choose.
You can ask others to pay for you, so you need to provide the Alipay account and / or mobile phone number of the payer.
In order to let us know and confirm your payment progress and status in time, and provide you with after-sales and dispute resolution services, you agree that we can collect information related to the payment progress from the trading partner you choose, Alipay or other financial institutions you choose.
You can view the Alipay account information bound to your easy to sail platform account or apply for replacing the bound Alipay account.
（6） Help you complete the delivery of goods or services
In order to ensure that the goods and / or services you purchase can be delivered and provided smoothly, safely and accurately, we will disclose the order related distribution information to Shenzhen Cainiao Supply Chain Management Co., Ltd., which provides logistics information system and technical services for the easy sea platform, and it will synchronize the relevant distribution information to the corresponding logistics distribution subject according to the choice of the goods and / or services provider. You know and agree that the corresponding logistics and distribution subject will inevitably know and use your distribution information to complete the delivery purpose.
In order to provide you with after-sales and dispute resolution services, we need to know and confirm the delivery progress and status in a timely manner. You agree that we can collect information related to the delivery progress from logistics related service subjects.
（7） Customer service and dispute handling
When you contact us or apply for the settlement of in-sales, after-sales and disputes, we need you to provide the necessary personal information to verify your membership in order to ensure the security of your account and system.
In order to contact you easily, help you solve the problem as soon as possible, or record the handling plan and results of related problems, we may save your communication, communication / call records and related contents (including account information, order information, you to prove relevant